Overview
My Gym is a franchise specializing in storefront gyms catering to children between the ages of three months and thirteen years. With over 150 franchisees world wide, My Gym Enterprises relies heavily on information technology to keep the lines of communication open, so they can best service their franchisees. Their corporate office in Sherman Oaks, California contacted SADA to support their network on a flat-fee, monthly basis.
Goals
- Stabilize the existing infrastructure.
- Upgrade their infrastructure to keep up with the latest technology.
- Bring user workstations up to date
- Create a back up schedule to ensure data recovery in the event of a disaster.
- Provide support to their Franchisees when needed.
- Manage the IT infrastructure, so that My Gym’s staff could focus on maintain and growing their franchisee base internationally.
Solution
For years My Gym Enterprises had been struggling with a legacy IT system. SADA was called to do a full renovation of their network infrastructure. Our first step was to migrate their internal user base away from AOL®. SADA established a real, business class collaboration suite around Microsoft Exchange Server and Outlook 2003. This greatly increased their capacity to process email, collaborate and share contacts, calendars, and tasks. As a result they experienced an increase in productivity. With the various remote tools such as Outlook Web Access, and Remote Workplaces, My Gym staff could work from anywhere as though they were working from within their own office, a requirement for such a dynamic, global enterprise.
Benefits
- Increased network uptime.
- Enhanced communication capabilities using Microsoft Exchange Server and Small Business Server 2003.
- Hands-Off approach to IT from the client prospective, allowing them to focus on their core business.
- Predictable IT expenditures through a flat-fee, ‘all-you-can-eat’ IT Services model.
- A dedicated IT liaison to contact for any Information Technology concern or project.
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