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SADA Promise

October 26, 2005
Los Angeles, CA


You’ve got questions.

You need help.

Something doesn’t work.

You need to report an issue.

It’s hard trying to chase down one of our Engineers. Now, you don’t have to.

Introducing, X20. The rebirth of the SADA HelpDesk - now, located at one, centralized, convenient extension. Just call into our office, and whether you get a receptionist, or the voicemail box, simply ask for X20. It’s simply the quickest, easiest, and most direct way to get your issues taken care of, all day.

Of course, you can always simply log your issues directly into our HelpDesk Ticketing system, right from our website, this insures a Ticket gets created instantly, and is routed to the Engineer that can help you first. Look for the login panel pictured below!

SADA HelpDesk: Version 2.0 – Just another way we’re trying to increase our response time, solve issues quickly, and ensure nothing falls through the cracks. We love our clients, and we intend to provide the tools that will allow us to service them best.


Related links and Sources:
HelpDesk Ticketing System

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