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March 14, 2004
Los Angeles, CA

The Top Ten Virus Rules of Safety

1. Do not open any files attached to an email from an unknown, suspicious or untrustworthy source.

2. Do not open any files attached to an email unless you know what it is, even if it appears to come from a dear friend or someone you know. Some viruses can replicate themselves and spread through email. Better be safe than sorry and confirm that they really sent it.

3. Do not open any files attached to an email if the subject line is questionable or unexpected. If the need to do so is there always save the file to your hard drive before opening the file.

4. Delete chain emails and junk email. Do not forward or reply to any to them. These types of email are considered spam, which is unsolicited, intrusive mail that clogs up the network.

5. Do not download any files from strangers. This includes “Peer-2-Peer” networks like Kazaa, Morpheus, Napster (old system), Altnet, eMule, IRC, and countless other programs.

6. Exercise caution when downloading files from the Internet. Ensure that the source is a legitimate and reputable one. Verify that an anti-virus program checks the files on the download site. If you're uncertain, don't download the file at all or download the file to a floppy and test it with your own anti-virus software.

7. Update your anti-virus software regularly. Over 500 viruses are discovered each month, so you'll want to be protected. These updates should be at the least the products virus signature files. You may also need to update the product's scanning engine as well.

8. Back up your files on a regular basis. If a virus destroys your files, at least you can replace them with your back-up copy. You should store your backup copy in a separate location from your work files, one that is preferably not on your computer.

9. When in doubt, always err on the side of caution and do not open, download, or execute any files or email attachments. Not executing is the more important of these caveats. Check with your product vendors for updates which include those for your operating system web browser, and email. One example is the security site section of Microsoft located at www.microsoft.com/security.

10. If you are in doubt about any potential virus related situation you find yourself in, please contact SADA Systems, Inc. immediately. You can forward the suspicious email to sadasupport@sadasystems.com, and we’ll get back to you regarding the status of that email.

Opening Attachments the Safe Way

NEVER OPEN ANY ATTACHMENTS without scanning them for viruses first.

NEVER OPEN ANY ATTACHMENTS unless you are expecting them, know who they're from and have scanned them for viruses first. If you are in doubt, do not open the attachment - contact the sender asking them to confirm what they have sent you (and why)

NEVER OPEN ANY ATTACHMENTS directly from within your email client. Always save attachments to disk first and then scan them before opening them. It is best not to assume that your virus scanner is set up to scan incoming email correctly. Doing it manually, so you can see that it is working, is the safest way.

Introduction to File Extensions

File extensions identify file types in Windows-Based PC’s. They are usually three to four characters long, and some file types are more dangerous than others. Knowing file extensions can help you make educated decisions and exercise greater caution - it will also help you pin-point virus hoaxes. Some popular File Types are:

.doc - Microsoft Word Document
.xls - Microsoft Excel Document
.jpg - Picture File Type

Q: WHY IS IT IMPORTANT TO KNOW/VIEW FILE EXTENSIONS?

A: THINGS ARE NOT ALWAYS WHAT THEY SEEM!
For example, the 'love-bug' virus arrived as an email attachment named 'iloveyou.txt.vbs'. The '.vbs' part was hidden from many users who, believing it to be a harmless text file, opened it...

Q: WHAT IF MY COMPUTER DOESN’T SHOW ME MY FILE EXTENSIONS?

A: BY DEFAULT, WINDOWS-BASED PC’S HIDE FILE EXTENSIONS.
The result is you can't always tell what a file really is and may accidentally run a dangerous email attachment.

ACTIONS TO TAKE TO SEE FILE EXTENSIONS:

  1. Open Windows Explorer.

  2. Click Tools > Folder Options > View and under 'Files and Folders' make sure that 'Hide file extensions for known file types' is UNCHECKED.

  3. While you're there you might also want to CHECK 'Show all files' under 'Hidden files'.

The Most Dangerous File Types

.ade: Microsoft Access project extension
.adp: Microsoft Access project
.bas: Microsoft Visual Basic class module
.bat: Batch file
.chm: Compiled HTML Help file
.cmd: Microsoft Windows NT Command script
.com: Microsoft MS-DOS program
.cpl: Control Panel extension
.crt: Security certificate
.exe: Program
.hlp: Help file
.hta: HTML program
.inf: Setup Information
.ins: Internet Naming Service
.isp: Internet Communication settings
.js: JScript file
.jse: Jscript Encoded Script file
.lnk: Shortcut
.mdb: Microsoft Access program
.mde: Microsoft Access MDE database
.msc: Microsoft Common Console document
.msi: Microsoft Windows Installer package
.msp: Microsoft Windows Installer patch
.mst: Microsoft Visual Test source files
.pcd: Photo CD image, Microsoft Visual compiled script
.pif: Shortcut to MS-DOS program
.reg: Registration entries
.scr: Screen saver
.sct: Windows Script Component
.shs: Shell Scrap object
.shb: Shell Scrap object
.url: Internet shortcut
.vb: VBScript file
.vbe: VBScript Encoded script file
.vbs: VBScript file
.wsc: Windows Script Component
.wsf: Windows Script file
.wsh: Windows Script Host Settings file

AND NOTE: These lists are NOT complete, and software/coding technology changes all the time!

Files Types that Cannot Contain Viruses

.jpg: Picture or Photo
.gif: Picture or Photo
.txt: Text File

BUT – Remember the “iloveyou.txt.vbs” examples from above.

CONCLUSION:

All of the technology in the world cannot protect you 100%. The most important weapons against virus infection are education, and the exercise of caution at the end-user level.


Related links and Sources:
McAfee® Security Anti-Virus Tips
www.starimage.co.uk - Computer Virus Guide
TechTV - Safe File Extensions
SOPHOS - Simple steps to defend against viruses
CNN - E-mail scam uses anti-terrorism hook

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